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Introduction

Welcome to the Quick Start guide for Intervo.ai! This page will help you get up and running with Intervo.ai by walking you through the essential steps to set up your account, create your first AI Voice & Chat Agent, and integrate it into your platform.

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What is Intervo.ai?

Intervo.ai is an advanced AI Voice and Chat agent platform that empowers businesses to create custom, AI-powered assistants tailored to their specific data and needs. By integrating Intervo.ai into your website or contact center, you can revolutionize customer support, automate lead generation, and engage users more effectively through both text and voice.

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Key Features:

  1. Customizable AI Agents: Train intelligent voice and chat agents using your own data sources, such as documents, websites, or knowledge bases, to ensure accurate and context-aware responses.
  2. Voice & Chat Capabilities: Engage customers on their preferred channel. Our platform seamlessly handles both text-based chat conversations and natural-language voice calls.
  3. Simple Web Integration: Easily embed a sleek chat and voice widget on your website without needing extensive coding knowledge. Telephony Integration: Connect your AI agents to the phone network using Twilio. Automate inbound and outbound calls, answer customer queries, and provide 24/7 voice support.
  4. Advanced Analytics: Monitor agent interactions across all channels to gain deep insights into user behavior and continuously improve performance. Multi-Platform Support: While you can instantly deploy a widget on your website, our upcoming SDK and expanded integrations will allow you to deploy your agents across mobile apps and other platforms.
  5. Lead Generation Tools: Capture and qualify leads through automated, intelligent conversations on your website or over the phone, streamlining your sales pipeline. Privacy and Security: Ensure your data is protected with enterprise-grade encryption and robust access controls.
  6. By leveraging Intervo.ai, businesses can provide instantaneous, round-the-clock support, engage users in meaningful voice and text conversations, and automate routine tasks, leading to dramatically increased efficiency and higher customer satisfaction

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How to add the AI agent to your website?

To integrate the AI agent into your website, you can use our easy-to-install widget:

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Website Widget

This method allows you to embed a sleek and modern chat bubble in the corner of your website. The widget remains visible and easily accessible, providing a consistent experience. When a user clicks it, a floating chat window opens, allowing them to type or speak with your AI agent without leaving the current page. The widget is designed to be unobtrusive while offering a seamless and convenient way for users to get the help they need, the moment they need it.

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Connect to Phone Lines

You can also connect your AI agent to a phone number via our Twilio integration. This enables your customers to call in and have a natural conversation with your AI voice agent, receiving support or information just as they would from a human agent. We are continuously expanding our integration options, with a software development kit (SDK) and more methods coming soon to give you even greater flexibility in deploying your AI agents.